City Of Raleigh Delays Implementation Of Tiered Water Rates, Monthly Utility Billing
The City of Raleigh is not switching to tiered water rates and monthly utility billing on Dec. 1 as was originally planned. These changes are instead scheduled to go into effect on July 5, 2010.
The City needs more time to test its new Customer Care and Billing system for the tiered rates and monthly utility billing cycle in order to make sure water and sewer customers experience a smooth transition to the changes.
The City will continue with bimonthly billing for water and sewer service through July 5. In place of the tiered water rates that were to take effect on Dec. 1, the City Council today voted 5-3 to tentatively approve an amended water and sewer rate structure. The amended rates are revenue neutral in that they are expected produce the same amount of revenue the tiered rates were projected to raise through next July. The council will take a final vote on the amended water and sewer rate structure at its Nov. 3 meeting.
The City of Raleigh has about 175,000 metered water and sewer connections service 435,000 customers in the Capital City and the towns of Garner, Rolesville, Wake Forest, Knightdale, Wendell and Zebulon. All of the City's water and sewer customers will transition to a monthly billing cycle on July 5. Also on that date, residential customers in Raleigh and Garner will change to a tiered rate billing structure to promote water conservation.
Prepared by:
John Boyette
Public Affairs Specialist
Public Affairs Department
For More Information Contact:
J. Russell Allen
City Manager
City Manager Department
222 West Hargett Street
Raleigh, NC 27602
919-996-3070
