Customer Service Group
The Customer Service Group is charged with identifying benchmarks for the industry’s expectation for excellent customer service that is predictable and transparent.
Next Meeting:
Members:
Eric Braun, Co-Chair
Michael Kaney, Co-Chair
Executive Sponsors for the Customer Service Group:
John Kane
Tom Anhut
Mike Burriss
Ed Fritsch
Billy Sutton
Jim Schaafsma
Meeting Minutes:
10/16/08 DSAC Kick Off Meeting
11/06/08 Executive Leadership Group
12/04/08 Customer Service Group
12/04/08 Plan Review / Field Inspections
01/08/09 Plan Review / Field Inspections
For More Information Contact:
Hamid Dolikhani
Development Services Manager
City Manager Department
One Exchange Plaza, 7th Floor
Raleigh, NC 27601
919-516-2232
Jim Tschupp
Development Services Assistant Manager
City Manager Department
One Exchange Plaza, 7th Floor
Raleigh, NC 27601
919-516-2706
Sharon Felton
Development Services Public Information Officer
City Manager Department
One Exchange Plaza, 7th Floor
Raleigh, NC 27601
919-516-2231
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