Rental Dwelling Registration
Frequently Asked Questions
Q. Why do I have to register my rental property?
A. A significant obstacle to effecting prompt and efficient enforcement of the minimum housing code is accuracy of the information in the public record for making contact with the owner of such tenant occupied properties and for the delivery of notifications of activity at the property.
Existing contact information is insufficient to achieve prompt city response to matters adversely impacting the public health, safety, and welfare of the City including the quality of life for tenants, affected neighborhoods and the City.
In order to promote public health, welfare, good order and safety of the City and its residents that persons renting residential properties should be subject to a registration system. Registration will:
(a) Promote responsible management of these housing accommodations.
(c) Assist in providing a safe habitat for residents and neighbors of these facilities.
(d) Safeguard property values.
(e) Expedite repair of residential housing accommodations where such problems arise.
In addition, the effectiveness of responses by the Fire, Police and Inspections Departments to multiple incidents at such properties can be improved by contact with the owners or managers of such properties.
Q. Do I have to pay to register my rental property every year?
A. Yes, it shall be unlawful for an owner to rent, to receive rental income from, or offer for rent, any rental residential dwelling required to be registered under this part without first registering the dwelling. (Article H. Section 12-2177(a)) The annual renewal fee shall be due and payable between March 1st and April 30th each year.
Q. I am a new owner of a rental property. Do I need to register my rental property immediately?
A. Yes. You must register your new rental property within 30 days of title transfer. Any person taking title to a rental residential dwelling shall be the holder of the registration held by the prior owner for thirty 30 days after the transfer of title is recorded in the Wake County Registry. (Article H. Section 12-2178(a))
The owner of a registered rental dwelling shall update registration information previously provided within 30 days of any changes. (Article H. Section 12-2187(b)
Q. I’m a tenant in rental property in Raleigh. Do I have any responsibilities pertaining to registering rental property?
A. No, registering rental properties is solely the owner’s responsibility. If your landlord resides out of State or the City of Raleigh, it would be beneficial for you to send any information received to them in order to assure their compliance with the Registration Ordinance.
Q. What happens if I don’t register my rental properties?
A. Any person who shall rent, or offer for rent , a rental residential dwelling without first applying for and registering the dwelling as required shall be subject to a civil penalty of fifty dollars ($50) for the first day and fifty ($50) each continuing day of noncompliance. (Article H. Section 12-2180(1)(a)
Q. Are the initial registration and renewal the same amount?
A. Yes, the initial registration and annual renewal are the same amount. They are both thirty ($30) for the first unit and ten ($10) for each additional unit registered in the same dwelling, apartment house or apartment project.
Q. What are grounds for my rental registration application being denied?
A. If the information submitted in the application is not complete or accurate, your application may be denied.
Q. Will I get a notice that my renewal is due for my rental property?
A. Yes, a renewal will be sent to the property owner prior to the time when the rental registration will be due. It is very important that any changes of ownership or mailing address be kept up-to-date to assure you receive a correct renewal notice.
Q. I own a rental dwelling in the Extra Territorial Jurisdiction (ETJ), which is the 3 mile distance from the corporate city limits. Will I have to register my rental property?
A. No, only within the Corporate Limits of the City.
Q. I own rental property in Raleigh that is vacant. Do I need to register my property?
A. It is unlawful for an owner to rent, to receive rental income from or to offer to rent any rental residential dwelling required to be registered without first registering the dwelling. The Public Utilities Department will not provide water service to a vacant rental residential dwelling which has not been registered.
Q. I own several different properties including a multi-family apartment. How do the Rental Registration fees apply to me?
A. The owner of a rental residential dwelling shall hold a registration for each residential dwelling located on a separate tax parcel. The registration fee is thirty dollars ($30) for the first unit registered by the owner in a dwelling, apartment house, or apartment project and ten dollars ($10) for each additional unit registered in the same dwelling, apartment house or apartment project.
Q. How do I register my rental property or properties?
A. The preferred and simplest method of registration is through the City of Raleigh’s online Rental Registration link at www.raleighnc.gov under Business, Rental Registration. Upon completion of required information pertaining to your rental property you may submit and print your Registration Form, attach your payment and mail to the City of Raleigh, Revenue Services – 04, P.O. Box 590, Raleigh, NC 27602.
Q. What if I do not have access to a computer, printer or web service in order to register my property?
A. You may contact the rental registration staff by calling the Housing/Environmental Inspections Division at (919) 807-5110 and requesting that a paper copy of the City of Raleigh’s Rental Registration form and instructions be mailed to you.
Q. What if I have questions concerning the City of Raleigh’s Rental Dwelling Registration Ordinance or need further assistance with the completion of my registration?
A. The Rental Registration Instructions provide detailed information regarding the filling out of the registration forms. Rental Registration Staff can be contacted by calling the Housing/Environmental Inspections Division at (919) 807-5110 between 8:00 a.m. and 4:45 p.m. Monday through Friday or by submitting an email to Rental.RegistSupport@ci.raleigh.nc.us. If required, you may also receive on-site assistance by visiting the Housing/Environmental Inspections Office at One Exchange Plaza, Suite 504, Raleigh, NC.
Q. How may I obtain a copy of the City of Raleigh Rental Dwelling Registration Ordinance?
A. You may print a copy from the link above or access the City’s website www.raleighnc.gov and select Municipal Code or you may contact the City Clerk’s Office and request one be mailed to you.

For More Information Contact:
Donna Schaeffer
Administrative Assistant
Inspections Department
P.O. Box 590
Raleigh, NC 27602
919-807-5110
|