Privacy Policy
Purpose
This policy describes privacy practices regarding information collected
from the City of Raleigh web site. It contains information about what data
is collected and how that information is used. This policy may be updated
periodically, so please check back from time to time.
This policy applies only to the official City of Raleigh web site. When
you follow a link to another web site, even the site of another governmental
agency, you are subject to the privacy policy of that site. You should check
the privacy policies of each of these other sites if you have questions
about how they handle personally identifiable information.
Automatic Collection of Certain Information
No personally identifiable information is collected from visitors who simply
browse this site or who download information from it. While our web servers
maintain logs of user activity to help us manage the web site, information
stored in these logs or in cookies does not identify you personally. The
logs store things such as the domain name and IP address from which you
accessed our site, the type of browser and operating system you used, the
date and time you accessed our site, the pages visited, and the address of
the site that you linked to us from (if you linked to our web site from
another web site).
We use this information to learn how many visitors we have, where they
are coming from, which parts of our web site are of most interest to
visitors, and other facts that will help us improve the web site and the
services we offer.
If You Send Us Personal Information.
Visitors who request services through this site may be required to
furnish additional information in order for us to provide the service
requested. The additional information collected will be no more specific
than if the visitor were requesting the service by any other means,
including by telephone or an in-person visit to a City facility. If you
participate in a survey, send us an email, or submit an online form, your
email address and the other information you volunteered will be collected.
We may share this information with other governmental agencies or
organizations to provide the help you are requesting. We may also use that
information to help assess user needs and analyze trends.
If you use this web site for electronic commerce, we may collect,
process, and disclose your name, address, and payment information (if
applicable) to the extent necessary to complete the online transaction and
for record-keeping activities such as billing, permits, and licenses.
Security
Some information that you submit to us through this web site may be
protected by encryption technology, whereas other information may not.
Unless a particular web page on this site indicates that encryption
technology is being used, you should not assume that information you submit
through that web page will be secure. If you submit information to our
server through a web page containing visible indicators of active encryption
technology, we will take reasonable precautions to safeguard the
confidentiality of such information. However, no web site can protect itself
against all eventualities. The City will not be held liable for any injury
caused by the disclosure of your information, whether by security breach,
accident, inadvertence, or any other act resulting in disclosure.
Use of Cookies
Cookies or other technology may transfer information from this web site
to your hard disk for record-keeping purposes. Cookies or similar technology
can make the Internet more useful by storing information about your
preferences on a particular site. The use of cookies or similar technology
is an industry standard, and this web site, like many others, uses them to
provide useful features for our users. Cookies in and of themselves do not
personally identify you, although they do identify your computer. Most
browsers are initially set up to accept cookies. If you prefer, you can set
your browser to refuse cookies. However, you may not be able to take full
advantage of this web site if you do so.
Public Records
The City of Raleigh is governed by the North Carolina public records laws.
This means that the information we receive online will be disclosed to any
person making a public records request, unless the record is exempted from disclosure. Only very narrowly defined types of information (such
as electronic payment information and Social Security numbers) are exempt from disclosure as public
records. If you have questions about the North Carolina public records laws,
refer to
N.C. Gen.Stat. Chapter 132.
For purposes of determining whether information is a public
record, information sent to us through this web site is treated the same as
information sent to us by mail or delivered to us in person.
Children
No applications on this web site specifically solicit information from
minors or seek to determine whether the visitor is a minor. Consequently,
visitors should be aware that the collection of personal information
requested from or volunteered by children online or by email will be treated
in the same manner as information given by an adult. Among other things,
this means that it will be public record and therefore will be subject
to public access. We ask that parents guide their children when children are
asked to provide personal information online. We ask that children get their
parents' permission before providing any information to us.
